1. Who We Are
DT Silvertown Solutions Ltd ("we", "us", "our") is a crop production and agricultural supply business registered in England and Wales. Our website is dt-silvertown.co.uk. For privacy enquiries, contact us at [email protected].
2. What Data We Collect
We may collect the following personal data:
- Name and contact details (submitted via our contact form)
- Email address
- Company or organisation name
- Enquiry details and correspondence
- Website usage data (via analytics, where enabled)
3. How We Use Your Data
We use personal data to:
- Respond to your enquiries
- Communicate about potential supply relationships
- Improve our website and services
- Comply with our legal obligations
We do not use your data for unsolicited marketing, and we do not sell your data to third parties.
4. Legal Basis for Processing
We process your data on the following grounds:
- Legitimate interest — responding to business enquiries
- Contract performance — managing supply relationships
- Consent — where you have explicitly provided it
5. Data Retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry data is typically retained for up to 2 years unless an ongoing business relationship exists.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
To exercise any of these rights, contact us at [email protected].
7. Cookies
Our website uses minimal cookies for functionality and analytics. See our Cookie Policy for details.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected in the "Last updated" date above. Continued use of our website after changes constitutes acceptance.
9. Contact
For any privacy-related questions, contact: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.